BOOKING CONDITIONS FOR GIFT BOXES
· The gift box must be paid in full.
· To activate the gift box, you can use the code on our website or contact us on +34 925.679.229.
· The gift card must be presented upon arrival at the hotel.
· The gift box is valid for one year from the date of purchase, any day except February 13 and 14, December 24 and 31.
· Refunds are not permitted.
· Gift boxes will arrive within a period of 5 to 7 working days.
· Gift boxes sent with urgent shipping will arrive within a period of 2 to 3 working days.
·If during the redemption process of your gift box, there is no room available for the room category that corresponds to you, you can still enjoy the MILUNA experience with the possibility of choosing a different room category paying the corresponding price difference if required.
* With a view to ensuring maximum night-time silence at Miluna, children under 12 years of age and pets are not admitted.